Fulfillment Policy

Refund policy

We’re happy to issue a refund if you are not satisfied with your membership or PDF download, please reach out before contacting your credit card company at [email protected].

Delivery policy

Memberships will be active immediately when you click the “submit / check out” button. For PDF download purchases, there will be a download link immediately on the checkout page. Additionally, a download link will be sent to your email. The link is active for 14 days. Please email us if you have any issues with your downloads at at [email protected].

Cancellation policy

You are subscribing to an annual membership. You can cancel it at any time. To cancel your subscription navigate to the membership page (the pink “account” button at the top of any page). You will find your renewal date, invoices and a cancel button. Memberships will automatically renew after one year. Please email us at [email protected] if you need help cancelling, or with any other billing questions.

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